<!--
  This file is a part of the open-eBackup project.
  This Source Code Form is subject to the terms of the Mozilla Public License, v. 2.0.
  If a copy of the MPL was not distributed with this file, You can obtain one at
  http://mozilla.org/MPL/2.0/.
  
  Copyright (c) [2024] Huawei Technologies Co.,Ltd.
  
  THIS SOFTWARE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND,
  EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT,
  MERCHANTABILITY OR FIT FOR A PARTICULAR PURPOSE.
  -->


<!DOCTYPE html
  PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html lang="zh-cn" xml:lang="zh-cn">
<head>
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
   
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="DC.Type" content="topic">
<meta name="DC.Title" content="恢复任务失败，界面提示新增磁盘失败">
<meta name="product" content="">
<meta name="DC.Relation" scheme="URI" content="cnware_00103.html">
<meta name="prodname" content="">
<meta name="version" content="">
<meta name="brand" content="">
<meta name="DC.Publisher" content="20250306">
<meta name="documenttype" content="usermanual">
<meta name="prodname" content="csbs">
<meta name="DC.Format" content="XHTML">
<meta name="DC.Identifier" content="cnware_00110">
<meta name="DC.Language" content="zh-cn">
<link rel="stylesheet" type="text/css" href="public_sys-resources/commonltr.css">
<title>恢复任务失败，界面提示新增磁盘失败</title>
</head>
<body style="clear:both; padding-left:10px; padding-top:5px; padding-right:5px; padding-bottom:5px"><a name="cnware_00110"></a><a name="cnware_00110"></a>

<h1 class="topictitle1">恢复任务失败，界面提示新增磁盘失败</h1>
<div><div class="section"><h4 class="sectiontitle">故障现象</h4><p>对CNware虚拟机执行恢复，<span>OceanProtect</span>任务界面提示新增磁盘失败，检查CNware任务，失败任务提示虚拟机处于开机状态或目标挂载磁盘被依赖，导致恢复任务失败。</p>
</div>
<div class="section"><h4 class="sectiontitle">可能原因</h4><ul><li>当虚拟机状态异常或CNware发生异常时，执行CNware虚拟机关机操作，任务提示成功。实际虚拟机仍然处于开机状态，导致修改目标虚拟机引导顺序任务失败。</li></ul>
</div>
<ul><li>当虚拟机状态异常或CNware发生异常时，执行快照删除，CNware提示任务成功。在磁盘恢复任务中，实际快照仍存在，由于该磁盘被快照依赖，导致磁盘无法挂载到其他虚拟机。</li></ul>
<div class="section"><h4 class="sectiontitle">处理步骤</h4><ul><li>修改目标虚拟机引导顺序任务失败<ol><li>登录CNware管理平台。</li><li>选择“计算 &gt; 云资源池”，找到目标虚拟机，单击“关机”。</li><li>检查关机任务。关机任务成功，若虚拟机仍为开机状态，则单击“关闭电源”，手动执行关闭电源操作。</li><li>重新执行恢复任务。</li></ol>
</li></ul>
</div>
<ul><li>磁盘无法挂载到其他虚拟机。<ol><li>登录CNware管理平台。</li><li>选择“计算 &gt; 云资源池”，找到目标虚拟机。</li><li>单击“任务”，筛选失败任务，找到最近的挂载失败任务，在任务详情中查找依赖的磁盘并删除。</li><li>重新执行恢复任务。</li></ol>
</li></ul>
<p></p>
<p></p>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>父主题：</strong> <a href="cnware_00103.html">常见问题</a></div>
</div>
</div>

<div class="hrcopyright"><hr size="2"></div><div class="hwcopyright">版权所有 &copy; 华为技术有限公司</div></body>
</html>